Dedicated B2B Support After Procurement Is Complete

At Unicorn Solar, we don’t just match you with the right suppliers—we ensure that support continues after the transaction. As a solar equipment broker working exclusively with EPCs, developers, and commercial procurement teams, our post-sale communication process is structured to maintain clarity, accountability, and confidence throughout your project lifecycle.

Our Post-Sale Services Include:

Delivery Confirmation & Condition Reports

We work closely with freight forwarders and suppliers to confirm delivery timelines and inspect for potential damage or discrepancies. You receive clear documentation with shipping photos, packing lists, and condition updates.

Document Coordination

Our team ensures you receive all relevant documents, including:

Factory warranties
Certificates of compliance
Testing and inspection reports
Bills of lading and customs clearance files

These are organized for easy reference and handover to asset managers, financiers, or construction teams.

Issue Resolution & RMA Facilitation

f any product arrives defective or out of spec, we coordinate with the supplier and third-party labs to expedite replacements or warranty claims. Our role is to reduce delays—not just escalate issues.

Ongoing Vendor Communication

As your broker, we maintain relationships with global manufacturers, handling communications so your internal team can stay focused on project delivery. We ensure that expectations set during procurement are honored post-sale.

Why Post-Sale Communication Matters

In utility and commercial solar, the quality of after-sales support can directly affect your:

Commissioning schedules
Warranty claim processing
Lender or investor satisfaction
Overall project profitability

Unicorn Solar ensures there are no gaps between procurement and performance. We stay involved until every component is confirmed and accounted for.

A Long-Term Partner in Solar Procurement

We’re not a supplier. We’re a strategic partner ensuring that your equipment sourcing is efficient, transparent, and reliable—from quotation to installation-ready delivery.
Let us manage the post-sale legwork so you can focus on scaling your operations.

Let’s Talk

Get in touch today to discuss your procurement strategy and learn how we stay involved long after the deal is signed.
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Seguimiento Postventa

¿El proceso de compra termina con la entrega? No con Unicorn Solar.

En Unicorn Solar, nos esforzamos por ofrecer más que productos: brindamos tranquilidad. Mientras que muchos proveedores consideran que su trabajo termina una vez que el producto es entregado, nosotros damos pasos adicionales para garantizar su satisfacción.

Nuestro compromiso con usted no finaliza cuando su pedido ha sido cumplido. Sabemos que la experiencia sólo se completa cuando sus productos llegan en perfectas condiciones. Por eso, realizamos seguimientos después de la venta para asegurarnos de que todo ha sido entregado de manera segura y está listo para su uso.

Esta comunicación postventa es una de las muchas formas en que construimos confianza y fomentamos relaciones duraderas con nuestros clientes. Al elegir Unicorn Solar, no solo está seleccionando un proveedor; está adquiriendo un socio dedicado al éxito de tu proyecto desde el inicio hasta el final.

Post-Sale Communication